Users may encounter issues with designs in the Home page or any app wherein Canva is embedded

Incident Report for Canva

Resolved

This incident has been resolved.

Posted Jan 16, 2025 - 13:21 AEDT

Investigating

Users may have issues with:
- Opening or creating a design from the Home page
- Opening or creating a design from any app or website wherein Canva is embedded
- Inserting or editing a design item

Workaround for opening or creating a design from the Home page: Refresh the page.

We are currently investigating the issue and will keep you updated.

Posted Jan 16, 2025 - 12:57 AEDT

This incident affected: Editing designs, Viewing designs, Home page, Apps, and Apps SDK.