Resolved -
This incident is now resolved. Thank you for your patience and understanding.
May 29, 12:12 AEST
Monitoring -
A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.
May 29, 11:58 AEST
Update -
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
May 29, 11:48 AEST
Investigating -
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
May 29, 11:46 AEST